Rest Haven Lodge

Accessibility

Rest Haven Lodge is wheelchair accessible with automatic door openers and elevator access.  Outdoor areas including courtyards and gardens are also wheelchair accessible. Rest Haven Lodge is unable to support motorized scooters and wheelchairs.

Amenities

• Multipurpose rooms for recreation and activities
• Secure outdoor garden area with water feature and gazebo
• Dining room/lounge on each of the residential floors
• Main dining room on the first floor
• Hair salon (fee for service)
• Secure fenced garden featuring a courtyard, water feature, and walkway
• Adult Day Program

Neighbourhood

• Located in Sidney
• Public transit close by
• Shoal Centre within walking distance
• Shopping, banking and restaurants within 2km

Pet Policy

While pets are not permitted to live at Rest Haven Lodge, we welcome visiting pets and recognize the importance and value that pets have for many people.  All visiting pets must be leashed at all times, have current vaccinations and be well mannered. Pets are not allowed in any area were food is prepared or served.  Rest Haven Lodge has a number of Pet Therapy Volunteers who visit with their pets. These pet visitors are certified by either the Pacific Animal Therapy Society (PATS), or the St. John Ambulance Pet Therapy Program.

Recreational Opportunities

• Weekly bus trip to events or locations (wheelchair accessible bus)
• The following opportunities are provided as a result of our generous community who contribute on an annual basis to support resident programs, specialized equipment and capital projects.
  • Music Therapy
  • Bus outings

Safety/Security Features

• 24-hour on-site staffing including 24-hour nursing care
• 24-hour recorded closed-circuit TV cameras.
• Door are secured with magnetic release buttons/keypads.
• Personal wander alarms
• Safety handrails are provided throughout all corridors in the building
• Hand sanitizing stations are conveniently located throughout the facility and frequently touched areas are wiped throughout the day to minimize the risk of cross contamination and infectious outbreaks.

Smoking Policy 

We value everyone’s health, and as such we support legislation intended to reduce cigarette smoking in all populations. Smoking inside the building is strictly prohibited, as is smoking within 10 meters of doors, windows, air intakes, or in Rest Haven Lodge vehicles.

Spiritual Care

Spiritual Care is important, and arrangements can be made for people who wish to connect with their church, faith, or support group.

There are 73 publicly subsidized private, furnished rooms. There are no private-pay rooms. Rooms include a small bathroom (toilet and sink), hospital-style bed, bedside table, desk, and a chair. A cable TV outlet, phone jack, and call bell system are also installed in each room. Rooms on the third floor are equipped with overhead ceiling lifts.

The cost of long-term care starts at a minimum rate set by the Ministry of Health and increases according to the resident’s taxable income, to a maximum amount. The cost is set at 80% of the resident’s monthly taxable income, as filed on the resident’s annual tax return to Revenue Canada. The rate is updated annually based on the previous year’s tax return.

Make sure taxes are completed annually. If taxes are not submitted by the Canada Revenue Agency deadline, the resident’s rate will default to the maximum amount. If you have questions about the long-term care rate, or concerns about your ability to pay the rate, please speak with your Social Worker.

All admissions are managed by Island Health, through a Case Manager. Please contact Island Health directly at https://www.islandhealth.ca/. For more information, please browse their website, or read/download ‘Preparing for Long-Term Care’ available on the Island Health website.

There is a core group of physicians who are assigned to residents living at Broadmead Care homes. We can assist by arranging for transfer of your medical care to one of the core group physicians.

Residents are assigned to a physician who cares for a number of residents, attends on a regular basis, coordinates care with other core physicians and works closely with care staff, under the supervision of Broadmead Care’s Medical Director.

The Medical Director oversees the quality of medical care at all Broadmead Care homes and collaborates with Rest Haven Lodge’s Medical Coordinator to initiate quality improvement programs such as regular medication reviews and medication optimization.

Please visit our Care Home Status and Visiting Information page for more details about visiting during COVID-19.

Family and friends are welcome to visit residents between 9:00 am and 6:00 pm.  If the front entrance is locked, please ring the intercom to be let in.  You are asked to sign our guest log book when you visit.

During influenza season (typically December-March), to help protect patients from the flu, all visitors will be asked to wear a mask in our facilities if they have not had a flu shot. For more information, please read Island Health’s Frequently Asked Questions and Influenza Protection Policy.

Provincial policy requires all visitors to be informed:  “Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution.”