Home Status and Visiting Information

Last updated January 9, 2025
This page is updated as information becomes available, and during office hours (M-F; 8am to 4pm).

Home Status

HomeCurrent StatusVisiting HoursVisitation
Beckley Farm Lodge
250.381.4421
OPEN9:30 am – 5:00 pmOPEN
MOH mask policy (see below)
Nigel House
250.475.2050
OPEN9:00 am – 5:00 pmOPEN
MOH mask policy (see below)
Rest Haven Lodge
250.656.0717
OPEN9:00 am – 6:00 pmOPEN.
MOH mask policy (see below)
Veterans Memorial Lodge
250.658.0311
OPEN9:00 am – 7:00 pmOPEN
MOH mask policy (see below)

Visitation Status

On January 8, 2025, the Ministry of Health (MOH) issued a new Policy for Infection Prevention and Control Measures for Preventing Viral Respiratory Illnesses, including influenza, respiratory syncytial virus (RSV), and COVID-19. This updated policy takes effect immediately.

What you need to know

Masking requirements

  • Staff who are providing direct care in resident areas must wear a medical mask, and additional protective gear when warranted.

Visitor guidelines

  • When visiting, you are not required to wear masks to walk through the hallways, while spending time with your loved one in their room, or in communal areas.
  • However, if there is more than one resident in a resident’s room, please respect the other person’s space. If curtains are available, please draw them.
  • Group activities are proceeding as planned, and you are welcome to join in them. You should wear a mask when participating in indoor group activities, except when eating or drinking.
  • There is no restriction on the number of visitors.
  • You will not be screened by Broadmead Care staff, but if you are feeling ill or have symptoms, you should avoid coming to the Home.

Hand hygiene and enhanced cleaning

  • We will provide alcohol-based hand sanitizer at key points, including entrances and resident care areas. Please clean your hands when entering or leaving our Homes.
  • Enhanced cleaning and disinfection of high-touch surfaces will continue twice daily

This temporary Ministry of Health policy will help protect everyone in our Homes, and will help reduce the risk of spreading viruses.

For more information, please click here to read the Ministry of Health’s full Policy.

If you have any questions, please speak with the Executive Director of your loved one’s Home, or with the care team.

Thank you for helping us protect the people who live and work in Broadmead Care Homes.