Nestled in treed acreage near Uptown Shopping Centre, Nigel House is home to 26 adults aged 19 to 55 who require long-term care services.

Nigel House offers 24-hour personal care through an interdisciplinary team providing nursing, therapy, social work, recreational activities, and dietician services. Many of the people who live here use mobility aids such as walkers and wheelchairs. Each person has a unique combination of complex health conditions, and lives with significant challenges resulting from trauma, birth anomalies, or neurological degenerative diseases. Staff and volunteers share a common purpose – to help everyone experience wellbeing and happiness – with a commitment to provide compassionate care that opens the door for extraordinary relationships to flourish. Nigel House is a community in which all experience a sense of belonging, respect, and acceptance, and are provided with opportunities to live life as fully as possible.

Plans are underway to replace the current Nigel House with a new building, adjacent to the existing property.

Learn more about the Nigel House Campaign.

Living at Nigel House

Accessibility

Nigel House is wheelchair accessible with automatic door openers and elevator access. Outdoor areas including courtyards are also wheelchair accessible.

Residents using power mobility equipment (including power wheelchairs and scooters) are assessed by Therapy Services for equipment use within the House. All assistive devices and adaptive equipment must be stored in the person’s room.

Amenities

  • Two public multi-purpose lounges
  • Central dining room also used as a multi-purpose room for recreational activities
  • Outdoor deck off the upper lounge
  • Partially enclosed large outdoor courtyard
  • Limited visitor parking is available, free of charge

Recreation Program

Our Recreation program, led by a Recreation Therapist, offers a wide range of opportunities from in-house entertainment to full community integration. Group and individual programming are provided. Regular community functions are held, including two larger community events in the summer and at Christmas.

The following opportunities are provided as a result of our generous community who contribute on an annual basis to support resident programs, specialized equipment and capital projects.

  • Creative Arts
  • Music Therapy and Music & Memory
  • Bus outings
  • Cycling Without Age (trishaw bicycle)

Neighbourhood

  • Adjacent to Save-On-Foods Plaza, Gateway Village and Uptown featuring restaurants, coffee shops, pharmacy and clothing, gift and grocery shopping
  • TD Canada Trust and Royal Bank
  • Public transit close by
  • Easy access to the Galloping Goose Trail
  • Public Library and Saanich Municipal Hall within 1km

Pet Policy 

While pets are not permitted to live here, we welcome visiting pets and recognize the importance and value that pets have for many people. All visiting pets must be leashed at all times, have current vaccinations and be well mannered. Pets are not allowed in any area where food is prepared or served. Nigel House has a number of Pet Therapy Volunteers who visit with their pets. These pet visitors are certified by either the Pacific Animal Therapy Society (PATS), or the St. John Ambulance Pet Therapy Program.

Safety/Security Features

  • 24-hour recorded closed-circuit TV cameras.
  • Door are secured with magnetic release buttons/keypads.
  • Staffed 24 hours a day, and is a unsecured building.
  • Residents and visitors can come and go freely during the day.

Spiritual Care 

Spiritual care is important, and we have a Spiritual Coordinator who visits weekly. Arrangements can be made for people who wish to connect with their church, faith, or support group.

Smoking Policy

We value everyone’s health, and as such we support legislation intended to reduce cigarette smoking in all populations. Smoking inside the building is strictly prohibited, as is smoking on the property.

Accommodations and Cost

There are 26 subsidized rooms. There are no private-pay rooms. Twenty rooms are single occupancy, and three are double occupancy. Rooms have individual bathrooms, including a shower.

The cost of long-term care starts at a minimum rate set by the Ministry of Health and increases according to the resident’s taxable income, to a maximum amount. The cost is set at 80% of the resident’s monthly taxable income, as filed on the resident’s annual tax return to Revenue Canada. The rate is updated annually based on the previous year’s tax return.

Make sure taxes are completed annually. If taxes have not been submitted by Canada Revenue Agency deadlines, the rate will default to the maximum amount. If you have questions about the long-term care rate, or concerns about your ability to pay the rate, please speak with your Social Worker.

Admissions

All admissions are managed by Island Health, through a Case Manager. Please contact Island Health directly at https://www.islandhealth.ca/. For more information, please browse their website, or read/download ‘Preparing for Long-Term Care’ available on the Island Health website.

Medical Care

There is a core group of physicians who are assigned to residents living at Broadmead Care homes. We can assist by arranging for transfer of your medical care to one of the core group physicians.

Residents are assigned to a physician who cares for a number of residents at the House, attends on a regular basis, coordinates care with other core physicians and works closely with care staff, under the supervision of Broadmead Care’s Medical Director.

Our Medical Director oversees the quality of medical care at all Broadmead Care homes and collaborates with the Nigel House Medical Coordinator to initiate quality improvement programs such as regular medication reviews and medication optimization.

Visiting Information

We know how important it is for our residents to have family members and friends visit. Nigel House welcomes visitors at any time, based on the conditions, care needs, and expressed wishes of the residents. If the front entrance is locked, please ring the intercom to be let in. You are asked to sign our guest log book when you visit.

During influenza season (typically December – March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Frequently Asked Questions and Influenza Protection Policy

Provincial policy requires all visitors to be informed: “Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from Nigel House and/or prosecution.”

View our Calendar of Events

Further to direction from Provincial Health Officer Dr. Bonnie Henry, we have temporarily changed the way group activities are managed. While we have suspended large group gatherings, Activity Staff are busy finding creative and fun ways to engage residents in their living spaces. Some of the things we’re doing include:

  • Group activities with physical distancing of 2 meters, such as creative arts, coffee chats, armchair travel and movies, singalongs, stretch and strength exercises, and more!
  • One on one activities such as message and mail delivery (click here to send a message to your loved one!), family FaceTime and phone calls (click here to book a FaceTime video chat with your loved one!), Happy Hour drink delivery, walks & talks, and more.

We will continue to provide meaningful, purposeful, and joyful opportunities for all. Thank you for your support — and keep those messages coming!

Contact Nigel House

(250) 475-2050

846 Nigel Avenue, Victoria BC, V8X 4E5

Email

Current Campaign

A New Home for Nigel House

Nigel House is beyond its useful life. The people who live here deserve to live their lives in a safe, supportive environment, and we need your help to make Nigel House a better home, providing the comfort, dignity, and care they need to live life as fully as possible. Click to learn more.