Over the past few weeks, we have watched you and your loved ones reconnect in person, in response to the province’s easing of visitor restrictions on long term care homes. The smiles on their faces lift our spirits, and we hope yours have been similarly lifted during your visits.
Second-dose COVID-19 Vaccinations
We are delighted to report that last week, second-dose COVID-19 vaccinations took place at Veterans Memorial Lodge and Beckley Farm Lodge. In total, 280 second-dose vaccines were administered to the people who live in these Care Homes. Vaccinations at Nigel House, and Rest Haven Lodge will take place this week. We are encouraged that vaccination progress continues, to help pave the way forward to a more normal future.
Increased visitation in Care Homes
We have been pleased to see residents reunited with loved ones. Since the province eased long term care home visitor restrictions on April 1, 2021, we have welcomed hundreds of visitors into all of our Care Homes. We also know many of you have taken your loved one out for a stroll, to appointments, for a scenic drive, or home for a visit. It is wonderful to observe how happy they are to see you, your family members, and their friends. We are grateful for your support over the past 14 months, and so happy that you are able to see your loved ones again.
Travelling in the car with your loved one
The BC Centre for Disease Control has issued some helpful guidelines for transporting your loved one in your car. When travelling in a car with someone who lives in long term care, we are encouraged to:
- Wear a face mask covering nose and mouth.
- Open windows to allow fresh air in, and ensure the vents are set to fresh outside air rather than recirculate.
- Clean high contact areas such as seat belts and door handles before and after transport loved ones.
Please be prepared to assist your loved one in and out of the vehicle. If getting in and out of a vehicle is difficult for them, or it is hard for you to help them, consider using an alternate such as HandyDART.
Family Survey results
Thank you to all who participated in the Family Survey last Fall. Our last full Family Survey was in October 2018. In May 2020, we conducted a shorter survey that mostly focussed on questions related to the pandemic; we repeated the full survey in October 2020.
Here are the highlights:
- Since October 2018, Broadmead Care Homes have had 360 discharges, representing 90% of the population in all our Care Homes. This means that most of the respondents for the October 2020 survey are new.
- We received 194 responses in 2020 compared to 217 responses in 2018.
- Comparing 2018 with 2020, results remained the same or improved in most areas.
- Your responses indicate you feel welcomed by staff; are satisfied with those who care for the resident; are satisfied with the quality of care for the resident; are able to participate in decision making; believe the Care Home is clean; are satisfied with safety and security; and, believe staff make an effort to resolve your concerns.
- Areas for improvement include Broadmead Care team members getting to know the resident’s history/story, and likes/dislikes; providing varied activities; and, keeping you informed about changes in the resident’s health and care plan.
Thank you again for your participation in our Family survey. We appreciate the feedback that helps us identify opportunities for improvement, and will use your suggestions to further enhance quality of life for everyone who lives with us. Click here to read more about the Fall 2020 Family Survey.
We continue to be grateful for your support as we have increased visitation in our Care Homes. We are so pleased that you are able to spend more time with your loved ones. If you have any questions about visitation, please speak with your Care Home Manager.