Coronovirus Update

March 13, 2020

The world has been confronted with an issue of enormous scale and human impact, and while we have few confirmed cases of the coronavirus, or COVID-19, in Canada and in Victoria, your safety, and that of our residents, clients, staff, and volunteers, is of the utmost importance to us. We need your help and cooperation to protect and ensure the wellbeing of those who live in, work at, or visit our Care Homes.

At the request of the Provincial Medical Officer of Health (Dr. Bonnie Henry), and the Minister of Health (Hon. Adrian Dix) and in consultation with Island Health, we are immediately implementing a number of temporary measures to protect the health and safety of residents in our Care Homes:

  • Please limit the frequency of visiting and the number of visitors to residents in our Care Homes.  One visitor in a day for a resident is a good guideline to use. Our visiting hours are currently restricted to 9am – 8pm.
  • If you decide to visit, please visit only with the resident you came to see, and only visit in the resident’s room
  • No children under the age of 12 will be permitted in our Care Homes
  • No pets will be permitted in our Care Homes
  • We are screening all people who enter our Care Homes.  When you enter one of our Homes, the receptionist or a concierge will stop you, and you will be asked to answer four questions. If you answer ‘yes’ to any of these, you will be asked to leave, and directed to call 811 for further screening:
  1. Do you have a fever, new cough, or difficulty breathing?
  2. Have you travelled anywhere outside of Canada in the past 14 days?
  3. Have you been in close contact with someone who has travelled outside of Canada in the past 14 days?
  4. Have you been in close contact with someone who has been screened for, or diagnosed with, the coronavirus?
  • Once you have answered, and are able to enter, you will be asked to clean your hands with sanitizer, which we will provide.  We will then ask you to sign the Visitor’s Log.  You will also be asked to sign out when you leave, and clean your hands with sanitizer before exiting.

We all share a very important role in protecting the health and wellbeing of all who live and work in our Care Homes, and we are thankful for your assistance in doing your part to help keep our Care Homes protected from the Coronavirus.

We will continue to make decisions about health and safety, and will update you as the situation changes. You can find information bulletins on our website:, or visit for their updates.

Thank you for your continued support of Broadmead Care, the people who live here, and those who work, volunteer, and visit our Care Homes.