Accreditation and Quality of Care

“Aspiring to excellence in care” is the primary goal of Broadmead Care Society (BCS).  Maintaining accredited status is one key strategy our organization uses to ensure we are working towards this goal in a consistent and evidence-based manner.

Broadmead Care Society (and its predecessor organizations) has been fully accredited by Accreditation Canada [previously called Canadian Council on Health Services Accreditation (CCHSA)] since 1989.   In September 2009, BCS once again received a three year accreditation renewal (2009-12). 

Accreditation Canada offers a rigorous and thorough peer review process to assess how well an organization meets national health care standards.  Our accreditation renewal once again provides the evidence that Broadmead Care Society meets or exceeds national standards for quality of care in all aspects of its operations.

The Lodge at Broadmead is a facility of choice with a reputation for excellent care, best practice and a high quality living environment. One component of our Annual Quality Plan is to conduct a Family Satisfaction Survey - we utilize (with permission) a thorough survey instrument developed by the Ohio State Department of Aging.  The last survey was completed in March 2010. The response rate to the survey was high and the results were very positive.

• To the question: "Overall, are you satisfied with the quality of care the resident receives in this facility?"  72.3% of respondents indicated "Yes, always" and 26.5% indicated "Yes, sometimes."
• To the question: "Would you recommend this facility to a family member of a friend?" 86.4% of respondents indicated "Yes, always" and 12.3% indicated "Yes, sometimes."