Our overarching goal: “Aspiring to Excellence in Care” is the basis of our mission, vision and strategic plan. Every part of our organization, including support services staff, care staff, volunteers, management and Board of Directors plays an essential part in achieving this goal.

Mission
We are a Community of Care that provides quality living in a respectful, loving and enjoyable environment, to Veterans and members of the community who require our services.

• Clinical services; programs that focus on dementia care, chronic pain management and community programs for Veterans
• Knowledge-based care and evidence-based decision making
• Quality and risk management
• Staff education and development
• Community partnerships

Bringing our Mission to life
Our 5 strategic goals:

1. We aspire to excellence in care for Veterans and all residents and clients we serve.
2. We will have a strong and positive relationship with the community we serve.
3. We will have sustainable financial capacity to achieve our Vision and Mission.
4. We will seek to be a preferred employer, recognized in the community for excellence in care and a healthy work environment.
5. We will use information technology effectively, to support all resident and client services, and to support our role in the larger health services system.